Return of goods
Return information
You can return (or exchange) items yourself via this link:
PS It is necessary to attach the return certificate created by Omniva to the returned shipment, otherwise we will not be able to identify that it is your shipment!
The product(s) can be returned within 14 days*;
*Perfumed body mists are non-returnable and non-exchangeable. Also, products are individually sewn (information is provided with the products) - non-exchangeable/non-returnable.
Products are returned/exchanged if the item is the wrong size; received with a defect; did not fit;
Returned products must be undamaged and packed in the original packaging;
Return shipping costs are not reimbursed;
Money for clothes is transferred within 14 days from the date of receipt of the returned goodswhen the item is returned to the seller (the item must be returned to the seller no later than 14 days from receipt of the item);